Current:Home > FinanceT-Mobile is switching some customers to pricier plans. How to opt out of the price increase. -StockSource
T-Mobile is switching some customers to pricier plans. How to opt out of the price increase.
View
Date:2025-04-17 13:34:22
If you’re a T-Mobile customer, take a close look at your phone bill.
The cell phone carrier is running a test in which it automatically switches some customers to more expensive rate plans unless they opt out.
"We haven’t kicked it off yet, this would be a small-scale test where we reach out to a small subset of customers who are on older rate plans to let them know they have the opportunity to move to newer, better plans with more features and more value," T-Mobile said in a statement to USA TODAY.
The rate hike affects some customers on older unlimited plans such as T-Mobile One, Simple/Select Choice, Magenta and Magenta 55 Plus. Those customers will be migrated to Go5G.
The new plans increase the cost per line by $10 (or $5 a line with auto pay). Go5G plans start at $75 a month per phone line including taxes and fees.
"Eligible customers would hear from us when this starts," T-Mobile said. "No customer accounts will be changed until then."
How to opt out of the T-Mobile rate hike
Customers can choose to stay on their current or similar plan if they prefer, T-Mobile said. If you want to opt out, call T-Mobile customer service.
T-Mobile markets itself as a customer-friendly “Un-carrier” but, with its 2020 takeover of Sprint, it has led a wave of consolidation that has left consumers with fewer choices.
T-Mobile-Sprint mergerWill you pay more for your cellular plan?
The carrier – now the country’s second largest of three nationwide cell phone networks – pledged not to raise rates on plans for three years to win regulatory approval for the Sprint takeover.
Rivals AT&T and Verizon raised rates on older plans last year.
veryGood! (463)
Related
- Biden administration makes final diplomatic push for stability across a turbulent Mideast
- How The Bachelor's Serene Russell Embraces Her Natural Curls After Struggles With Beauty Standards
- Amid artificial intelligence boom, AI girlfriends - and boyfriends - are making their mark
- Defense Secretary Lloyd Austin released from hospital, resumes his full duties, Pentagon says
- Romantasy reigns on spicy BookTok: Recommendations from the internet’s favorite genre
- Diversity, equity and inclusion initiatives limited at Kentucky colleges under Senate bill
- Second new Georgia reactor begins splitting atoms in key step to making electricity
- Kansas lawmakers look to increase penalties for harming police dogs
- Don't let hackers fool you with a 'scam
- One Love, 11 Kids: A Guide to Bob Marley's Massive Family
Ranking
- Small twin
- Looking for love? You'll find it in 2024 in these 10 romance novels
- Three officers are shot in Washington, police say. The injuries don’t appear to be life-threatening
- Microsoft says US rivals are beginning to use generative AI in offensive cyber operations
- 'Squid Game' without subtitles? Duolingo, Netflix encourage fans to learn Korean
- Lawmakers honor House clerk who served during chaos of Jan. 6 and McCarthy speaker votes
- Six-time All-Star DeMar DeRozan addresses mental health in new series 'Dinners with DeMar'
- Minnesota health officials say Legionnaires’ disease outbreak in Grand Rapids linked to city's water
Recommendation
Head of the Federal Aviation Administration to resign, allowing Trump to pick his successor
VaLENTines: Start of Lent on Feb. 14 puts indulgence, abstinence in conflict for some
Lyft shares rocket 62% over a typo in the company’s earnings release
MLB announces nine teams that will rock new City Connect jerseys in 2024
The Grammy nominee you need to hear: Esperanza Spalding
What is net pay? How it works, how to calculate it and its difference from gross pay
Kansas City turns red as Chiefs celebrate 3rd Super Bowl title in 5 seasons with a parade
Ash Wednesday and Valentine’s Day fall on the same day this year. Here’s what you need to know